Privacy Policy

Hello, good morning!

If you have found your way here, it is a reliable sign that you value your privacy. We understand this very well, therefore we are giving you a document in which you can find in one place the rules for processing of personal data and the use of cookies and other tracking technologies in connection with the operation of the website https://valentina-illustration.com/

First of all, the administrator of this website is V.D. Illustration Valentyna Derchyk, 3/6 Juliusza Słowackiego St., 58-300 Wałbrzych, NIP 8863020194.

This privacy policy has been structured in a question and answer format. The choice of this form was dictated by the care of clarity and legibility of the information presented to you.

If you have any concerns about our privacy policy, you may contact us at any time by sending an email to biuro@valentina-illustration.com.

# 1: Who is the controller of your personal information?

The administrator of your personal data is V.D. Illustration Valentyna Derchyk, ul. Juliusza Słowackiego 3/6, 58-300 Wałbrzych, NIP 8863020194.

# 2: Who can you contact about the processing of your personal data?

As part of the implementation of data protection in our organization, we have decided not to appoint a data protection officer due to the fact that it is not mandatory in our situation. You can contact us on matters relating to data protection and privacy more broadly by emailing biuro@valentina-illustration.com.

# 3: What information do we have about you?

Depending on the purpose, we may process the following information about you:

• first name

• email address

• data included in email correspondence

• informacje widoczne w profilach w mediach społecznościowych

• residence

• business address

• VAT number

• phone number

• details of placed orders

• numer rachunku bankowego

• IP address

• przybliżona lokalizacja

• statistics related to the receipt of newsletters

• image or avatar

• content of comments / opinions added to the site

We have listed specific information above. On the other hand, in Appendix 1 of this privacy policy you will find the categories of personal data assigned to each processing purpose.

Furthermore, we use tools that collect a range of information about you in relation to your use of our website. This includes, in particular, the following information:

• information about your device, operating system and browser
• user-ID
• IP address subject to truncation and anonymization
• date of site visit
• subpages viewed
• time spent on the site
• transitions between subpages
• mouse clicks or screen taps
• clicks on particular links
• the source from which you go to the page
• the age range you are in
• Your gender
• Your approximate location limited to
• Your interests as determined by your online activities
• This information is referred to hereafter in this privacy policy as "Anonymous Information„

Anonymous Information by itself does not, in our opinion, have the character of personal data, because it does not allow us to identify you and we do not collate it with typical personal data we collect about you. However, given the strict jurisprudence of the Court of Justice of the European Union and the divided opinions among legal scholars, as a precaution, in case Anonymous Information is attributed with the nature of personal data, we have also included in this privacy policy detailed explanations regarding the processing of such information.

Nie jesteśmy w stanie zapewnić Ci dostępu do Informacji Anonimowych na Twój temat, ponieważ żadnych z Informacji Anonimowych nie jesteśmy w stanie przypisać do żadnego konkretnego użytkownika. Z poziomu narzędzi gromadzących Informacje Anonimowe mamy wgląd wyłącznie do zbioru statystyk i informacji nieprzypisanych do konkretnych osób. Co więcej, do informacji gromadzonych przez część narzędzi w ogóle nie mamy dostępu, jako że interesuje nas wyłącznie prawidłowe działanie funkcji zapewnianej przez dane narzędzie, a nie informacje przez nie gromadzone. Przykładowo, określona wtyczka może gromadzić jakieś informacje, ale nie są one nam w żaden sposób udostępniane, a my nie jesteśmy tymi informacjami w ogóle zainteresowani, ponieważ interesuje nas wyłącznie by dana funkcjonalność wtyczki (np. przesłanie formy newsletterowej) po prostu działała.
Przetwarzanie Informacji Anonimowych pozwala na zapewnienie Ci możliwości korzystania z funkcjonalności dostępnych na stronie. Ponadto Informacje Anonimowe wykorzystywane są w celach analitycznych i statystycznych oraz marketingowych, takich jak ustawianie i targetowanie reklam.

Ponieważ informacje Anonimowe gromadzone są przez zewnętrzne narzędzia, z których korzystamy, Informacje Anonimowe przetwarzane są również przez dostawców narzędzi na zasadach wynikających z ich regulaminów oraz polityk prywatności.
Informacje Anonimowe wykorzystywane są również przez dostawców poszczególnych narzędzi do świadczenia i ulepszania usług, zarządzania nimi, opracowywania nowych usług, mierzenia skuteczności reklam, ochrony przed oszustwami i nadużyciami, a także personalizowania treści i reklam wyświetlanych w poszczególnych serwisach, witrynach i aplikacjach.

The tools we use that involve the collection of Anonymous Information are listed in Appendix 2 of this privacy policy.

# 4: How do we have your personal information?

In most cases, you give them to us yourself. This happens when:

• you register a user account

• you place an order

• you are sending a complaint or withdrawing from the contract

• you sign up for the newsletter

• you add a comment or review about a product

• you contact us by email

• You follow our social media profiles or interact with content we post on social media

In Appendix 1 of this privacy policy, we have assigned the source of data acquisition to each of the processing purposes.

In addition, some information about you may be automatically collected by the tools we use:

• the website mechanism collects your IP address

• The mechanism of the newsletter system collects your IP address and information about your activity in relation to the content sent to you within the newsletter, such as opening messages, clicking on links, etc.

• the third-party tools listed in Appendix 2 of this privacy policy collect Anonymous Information related to your actions on the site

# 5: Is your data safe?

We care about the security of your personal data. We analyze the risks that are associated with particular processes of processing your data, and then implement appropriate security and personal data protection measures. We monitor the condition of the technical infrastructure on an ongoing basis, we train the staff, we look at the procedures applied and introduce the necessary improvements. Should you have any questions concerning your personal data, we are at your disposal at biuro@valentina-illustration.com.

# 6: For what purposes do we process your personal information?

The purposes for processing your personal data are listed in Appendix 1 of this privacy policy.

# 7: How long will we keep your personal information?

Okresy przechowywania danych zostały wskazane odrębnie w stosunku do każdego celu przetwarzania. Odnajdziesz te informacje w załączniku nr 1 do niniejszej polityki prywatności. Większość danych usuwanych jest po upływie terminu przedawnienia roszczeń, przy czym okres przedawnienia roszczeń może się różnić w świetle obowiązujących przepisów prawa (np. w przypadku przedsiębiorców mogą to być 3 lata, a w przypadku konsumentów 6 lat).

# 8: Who are the recipients of your personal information?

We venture to say that modern business cannot do without services provided by third parties. We also use such services. Some of these services involve the processing of your personal data. Third party service providers who are involved in the processing of your personal data are:

• the hosting provider, which stores the data on the server

• cloud software provider, in which data processing takes place

• the accounting office that processes your invoice data

• A maintenance provider who gains access to the data if the technical work carried out involves areas where personal data is located

• Other subcontractors who gain access to the data if the scope of their activities requires such access

All entities listed above process your data on the basis of entrustment agreements concluded with us for the processing of personal data and guarantee an adequate level of personal data protection.

If necessary, your information may be shared with a legal advisor or attorney bound by professional secrecy. The need may arise from a legal need requiring access to your personal information.

Your personal data may also be forwarded to the tax authorities to the extent necessary for the performance of their tax and accounting duties. This applies in particular to all declarations, reports, statements and other accounting documents containing your personal data.

Your data is shared with courier companies to the extent necessary to deliver your order. These companies become independent controllers of your personal data.

Furthermore, when it comes to Anonymous Information, the providers of the tools or plugins that collect Anonymous Information have access to it. The providers of these tools are their own controllers of the data collected in them and may share this data under the terms of their own terms and conditions and privacy policies, which are beyond my control.

# 9: Do we transfer your data to third countries or international organizations?

No, we do not transfer your data to third countries or international organizations.

# 10: Do we use profiling? Do we make automated decisions based on your personal information?

We do not make decisions about you based solely on automated processing, including profiling, that would produce legal effects or similarly significantly affect you.

Yes, we do use tools that may take certain actions depending on the information collected through the tracking mechanisms, but we believe that these actions do not have a material impact on you because they do not differentiate between you as a customer, affect the terms of any contract you may enter into with us, etc.

Korzystając z określonych narzędzi, możemy np. kierować do Ciebie spersonalizowane reklamy w oparciu o wcześniejsze działania podjęte przez Ciebie w ramach strony czy też podpowiadać Ci produkty, które mogą Cię zainteresować. Mowa tutaj o tzw. reklamie behawioralnej. Zachęcamy Cię do pogłębienia wiedzy na temat reklamy behawioralnej, w szczególności w zakresie kwestii związanych z prywatnością. Szczegółowe informacje, wraz z możliwością zarządzania ustawieniami w zakresie reklamy behawioralnej, znajdziesz tutaj.

Please note that I only have access to Anonymous Information within the tools I use. This information is stored on the servers of the providers of the respective tools, and these servers can usually be located around the world.

# 11: What rights do you have in relation to the processing of your personal data?

The RODO grants you the following potential rights in relation to the processing of your personal data:

• The right to access your data and receive a copy of it,
• The right to rectify (amend) your data,
• The right to erasure (if you believe there is no basis for us to process your data, you can request that we erase it),
• The right to restrict processing (you can request that we restrict processing to only storing the data or carrying out activities agreed with you, if in your opinion we have incorrect data or are processing it unfairly),
• The right to object to processing (you have the right to object to processing on the basis of legitimate interest; you should indicate the particular situation that you think justifies us stopping the processing covered by the objection; we will stop processing your data for these purposes unless we can demonstrate that the grounds for our processing override your rights or that your data is necessary for us to establish, assert or defend our claims),
• the right to data portability (you have the right to receive from us in a structured, commonly used, machine-readable format the personal data you have provided to us under the contract or your consent; you can have this data sent directly to another entity),
• The right to withdraw consent to the processing of personal data, if you have previously given such consent,
• The right to lodge a complaint to the supervisory authority (if you find that we process your data unlawfully, you may lodge a complaint to the President of the Office for Personal Data Protection or other competent supervisory authority).

The rules related to the exercise of the rights indicated above are described in detail in Articles 16 - 21 of the RODO. We encourage you to familiarize yourself with these provisions. On our part, we consider it necessary to explain to you that the rights indicated above are not absolute and you will not be entitled to them in relation to all activities of the processing of your personal data.

We emphasize that one of the rights indicated above is always available to you - if you believe that we have violated data protection regulations while processing your personal data, you have the possibility to lodge a complaint to the supervisory authority (President of the Office for Personal Data Protection).

You can also always ask us to provide you with information on what data we hold about you and for what purposes we process it. Simply send an e-mail to biuro@valentina-illustration.com. However, we have made every effort to ensure that the information you are interested in is comprehensively presented in this privacy policy. You can also use the e-mail address given above if you have any questions relating to the processing of your personal data.

# 12: Do we use cookies and what are they?

Our website, like almost all other websites, uses cookies.

Cookies are small text information stored on your terminal device (e.g. computer, tablet, smartphone), which can be read by our ICT system (our own cookies) or by third party ICT systems (third party cookies). Cookies can record and store certain information to which ICT systems can then gain access for specific purposes.

Niektóre używane przez nas cookies są usuwane po zakończeniu sesji przeglądarki internetowej, tzn. po jej zamknięciu (tzw. cookies sesyjne). Inne cookies są zachowywane na Twoim urządzeniu końcowym i umożliwiają nam rozpoznanie Twojej przeglądarki przy kolejnym wejściu na stronę (trwałe cookies).
Jeżeli chcesz dowiedzieć się więcej o plikach cookies jako takich, możesz zapoznać się np. z tym materiałem: https://pl.wikipedia.org/wiki/HTTP_cookie.

# 13: On what basis do we use cookies?

We use cookies based on your consent, except when cookies are necessary to properly provide an electronic service to you.

Cookies that are not necessary for the proper provision of the electronic service remain blocked until you have given your consent to the use of cookies. During your first visit to the site, we display a message to you asking for your consent.

Please note that disabling or restricting cookies may prevent you from using some of the features available on our website and may cause difficulties in using the website, as well as many other websites that use cookies. For example, if you block social media plug-in cookies, the buttons, widgets and social features implemented on the site may not be available to you.

# 14: Can you disable cookies?

Yes, you can manage your cookie settings within your web browser. You can block all or selected cookies. You can also block cookies from specific sites. You can also delete previously saved cookies and other site and plug-in data at any time.

Web browsers also offer the option to use incognito mode. You can use this mode if you do not want information about pages you visit and files you download to be saved in your browsing and download history. Cookies created in incognito mode are deleted when you close all incognito mode windows.

There are also browser plug-ins available to control cookies, such as Ghostery (https://www.ghostery.com). The option to control cookies may also be provided by additional software, in particular anti-virus packages, etc.

In addition, there are tools available on the Internet that allow you to control certain types of cookies, in particular to collectively manage your behavioral advertising settings (e.g. www.youronlinechoices.com/, www.networkadvertising.org/choices).

Please note that disabling or restricting cookies may prevent you from using some of the features available on our website and cause difficulties in using our website, as well as many other websites that use cookies. For example, if you block cookies for social media plug-ins, the buttons, widgets and social media features implemented on our site may not be available to you.

# 15: For what purposes do we use our own cookies?

Own cookies are used to ensure proper functioning of particular mechanisms of the website, such as proper sending of the forms visible on the website.

Our own cookies also store information about your consent to cookies.

# 16: What third party cookies are used?

Our website uses third-party cookies in connection with the tools listed in Appendix 2 to this Privacy Policy. Individual tools may use more than one cookie, but we have refrained from listing them in detail so as not to overwhelm you with excessive information and assuming that it will be clearer for you to use a list of the tools and specify the purposes for which they are used than to list all the cookies technically operating within each tool.

We have also refrained from indicating the scope of the information collected in cookies for each tool used, given that each tool collects information related to your characteristics and behaviors undertaken on our website. In this respect, we are dealing with Anonymous Information, which we have mentioned earlier within this privacy policy.

Aware of the requirements created by the Court of Justice of the European Union, we have nevertheless refrained from indicating the lifespan of cookies used by particular tools. In order to reliably determine the lifespan of each cookie file, we would have to overwhelm you with excessive information that would in no way comply with the principle of transparency and legibility of the information provided to you. Moreover, the lifespan of cookies can change so actively on the part of tool providers that we are unable to exercise reliable control over it. Aside from determining the lifespan of cookies, we would like to remind you that the only way to have real control over how long information is stored in cookies is for you to manage cookies directly. You can delete cookies stored on your device at any time from the level of your web browser.

At this point we would like to emphasize once again that within the framework of cookies we do not have access to information that would allow us to identify you. In this regard, we are dealing with Anonymous Information, which we have mentioned within this privacy policy.

Moreover, while in the case of statistical and marketing tools, we may view various reports generated from Anonymous Information, with respect to other tools, we do not even gain any access to the information collected in the cookies, being interested only in whether the functions of the tool for which the tool was installed are working properly within our website.

# 17: Do we track your behavior taken within our service?

Yes, we use tools that involve collecting information about your activities on our site. These tools are listed in Appendix 2 of this privacy policy.

# 18: Are we targeting you with targeted ads?

Yes, we use advertising tools whereby we may target advertising to specific groups defined by various criteria such as age, gender, interests, occupation, job, activities previously undertaken on our site. These tools are listed in Appendix 2 of this privacy policy.

§ 19: How can you manage your privacy?

The answer to this question is found in many places in this privacy policy when describing specific tools, behavioral advertising, cookie consent, etc. However, we have once again compiled this information in one place for your convenience. Below you will find a list of options for managing your privacy.

• the cookie settings within your web browser
• Browser plug-ins supporting cookies management e.g. Ghostery
• additional cookie management software,
• incognito mode in a web browser
• behavioral advertising settings, e.g. youronlinechoices.com
• settings on the part of third-party tool providers (links to the settings are collected as part of Annex 2 to this privacy policy)

# 20: What are server logs?

Using the service is connected with sending queries to the server, on which the website is stored. Each query sent to the server is recorded in server logs.

The logs include your IP address, the date and time of the server, information about your web browser and the operating system you are using. The logs are saved and stored on the server.

The data stored in server logs is not associated with specific individuals using the site and is not used by us to identify you.

Server logs constitute only auxiliary material used for administration of the website, and their content is not disclosed to anyone except persons authorized to administer the server.

# 21: Is there anything else you should know about?

As you can see, the topics of personal data processing, the use of cookies and privacy management in general are quite complex. We have made every effort to ensure that this document provides you with the most far-reaching knowledge on matters important to you. If anything is unclear to you, you want to know more, or you just want to talk about your privacy, please email us at biuro@valentina-illustration.com.

# 22: Is this privacy policy subject to change?

Yes, we may modify this privacy policy, in particular due to technological changes on our part and changes in the law. If you are a registered user of the service, you will receive a message about any change in the privacy policy.

Niniejsza treść Polityki Prywatności obowiązuje od 2023-03-17

Appendix no. 1 - purposes of personal data processing

Attachment No. 2 - List of external tools